Returns & Exchanges
Last Updated: January 11, 2026
Thank you for shopping at Bloomcart.christmas. We want to ensure you are completely satisfied with your purchase. Please read this policy carefully to understand your rights and obligations regarding returns and refunds.
Contact Information:
Store Name: Bloomcart.christmas
Contact Email: support@bloomcart.christmas
Owner: TROY ALLEN PATTERSON
Return Address: 1009 GRIBBLE DR, FRANKLIN, OH 45005
Phone: +17737403327
1. Return Eligibility
You are eligible to request a return under the following conditions:
The item is unused, in its original condition, and in the original packaging.
The return request is submitted within 30 days of the date you received the item.
The product is defective, damaged upon arrival, or incorrect (we sent the wrong item).
Non-Returnable Items:
Certain types of items cannot be returned for hygienic, digital, or custom-made reasons:
Digital products (e.g., e-books, software, audio, or video files).
Personalized or custom-made goods.
Items on final sale or clearance (clearly marked as such).
2. Return Process
To initiate a return, please follow these steps:
Contact Us: Email us at support@bloomcart.christmas within the eligible return period. Include your:
Order number
Reason for the return
Photos of the item (if applicable, especially for damaged/defective items).
Wait for Instructions: Our team will review your request and provide you with a Return Authorization and the correct shipping address (the one listed above). Please do not send returns without prior communication.
Ship the Item: Once instructed, ship the item to the provided address. We recommend using a trackable shipping service, as you are responsible for the item until it reaches us.
3. Refund Process
Once we receive and inspect your returned item:
Approval: If your return is approved, we will process a refund to your original method of payment.
Timing: Refunds typically take 3-7 business days to appear in your account after processing, depending on your bank or payment provider.
4. Non-Refundable Situations & Deductions
We cannot issue a refund in the following situations:
Items returned after the 30-day window.
Items damaged due to customer misuse or not in their original condition.
Return shipping costs (unless the return is due to our error, e.g., a wrong or defective item). In cases of our error, we will provide a prepaid return label or reimburse your return shipping costs.
The original shipping fee is non-refundable.
5. Exchanges
We currently only process refunds. If you wish to exchange an item for a different size or color, please request a refund for the original purchase and place a new order on our site.
6. Questions and Support
If you have any questions about this policy or need help with a return, please contact us at support@bloomcart.christmas. We are here to help!
